These are the Term and Conditions of SB Vet-Coaching GmbH, Kainachgasse 34, 12010 Wien, Austria
§ 1 General Information
Any changes or additions to these business terms are only valid, if they have been agreed by Vet-Coaching GmbH in writing. Verbal agreements require a written confirmation.
§ 2 Registration and personal information
Registration can only be done in writing (e-Mail or online registration). You will receive a prompt confirmation via e-mail after successful registration. In case you have not received a written confirmation within 14 days of registration, you are requested to contact Vet-Coaching GmbH, to confirm your participation in the chosen course. The number of places on the courses is limited and will be allocated on a first come first serve basis. Your personal data will be saved and processed electronically for internal purpose only and not shared with third parties. With your registration you accept the T&C of Vet-Coaching GmbH for necessary processing of your personal data in relation to the organization of the chosen course. The data protection law applies.
§ 3 Copyright
The copyright applies to all documents handed out to the course participants and includes translations, re-prints and copies of the course hand-outs or parts thereof and may not be reproduced without the written permission of Vet-Coaching GmbH.
§ 4 Fees
The course fees are due within 5 days of the invoice being issued. The fees include tax (VAT). Please transfer your course fee in full to the account listed on the invoice.
§ 5 Cancellation
You may cancel your registration up to 3 months prior to the course start. Between 3 and 2 months prior to the course start you, will be liable to 50% of the course fee plus 70 € (net) processing fee. Any cancellation within 2 months will attract a cancellation fee of 100% of the course fee. The start day of the course is not included in the calculation of the above terms.
You are allowed to send an adequate replacement participant to take your place at no extra costs.
Not turning up for the course, does not release you of your obligation to settle the entire course fee.
We reserve the right to cancel or amend the course date, the location, the taught subject or announced instructor e.g. in case the number of participants is too small to make the course financially viable. In case the course will have to be cancelled, we will make every effort to rearrange the course on a different date or a different location or call in another lecturer as long as you agreed to it. If no replacement course can be arranged you will be entitled to a full refund of the course fee.
A cancellation must be in writing via e-mail. Verbal cancellations cannot be accepted. Any further claims related to the course are excluded.
§ 6 Liability of Vet-Coaching GmbH
Our courses will help participants to achieve the subject taught, but we do not take any liability for the training’s success. A liability compensation is excluded.
§ 7 Health risk – warnings and liability disclaimer
a) Allergies
During the courses participants might be in contact with various substances etc. in the training rooms, which are part of the course. When booking a course the participants must notify the office, if they suffer from any allergies. No responsibility can be taken for any damage to health of the participants caused by allergic reactions. In case a participant can’t continue to take part in the course due to an allergic reaction no claim for reimbursement of the course fee will be accepted.
b) Pregnancies
Safety regulations prohibit pregnant participants to take part in any of the courses, if they do so it is entirely at their own risk and a written statement, releasing Vet-Coaching GmbH of any liability, will have to be sent to the office prior to the course start.
c) General risk
Vet-Coaching GmbH cannot take any responsibility for injuries or infections participants might have suffered during a course.
§ 8 Place of jurisdiction and applicable law
The Austrian law applies.